National Healthcare Issue/Stressor
National Healthcare Issue/Stressor
Health care provider work life is a national healthcare issue that impacts many aspects of
an organization. With patient experience and satisfaction at the forefront of the health care
industry, the work life of health care providers is not often taken into consideration. This needs to
change. Physicians and other members of the health care workforce report widespread burnout
and dissatisfaction (Bodenheimer & Sinsky, 2014). A great opportunity is being missed by
overlooking this aspect of the Quadruple Aim. The purpose of this paper is to address the
importance of health care provider work life and the impact that is has on the organization.
Each year, this organization requires all employees to participate in an “Employee
Engagement Survey”. This is an attempt to gain input from the employees and institute a change
based off of the information collected. However, based on the results of the survey from 2015-
2019, there are still areas that have yet to be addressed. I identified three issues that were
common among many health care providers of this organization: not feeling supported by
management, feeling overwhelmed on a daily basis, pay is not competitive. These three issues
were the most recurrent issues from 2015-2019. For the last four years, health care providers at
this organization feel unsupported, overwhelmed, and undervalued. Small initiatives have been
made to attempt to address these employee concerns; however, they continue to dominate the
employee engagement survey for four years in a row. I feel that if measures aren’t taken to
improve the work life of the health care providers of this organization, they will seek
employment elsewhere. The average staff turnover rate at this facility over the last five years is
27%
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