Summarize your action plan steps and address which area of improvement is more appropriate for you to adopt and which area of improvement you will discard based on the results of your PDSA plan. Explain why or why not.
The first improvement entails better management of night noise levels. Four actions are intended for this solution. The first step is to revise the facility plan and repurpose buildings to ensure that wards and patient rooms are located away from noisy areas. The intended outcome is to locate noisy equipment and rooms away from the inpatient wards with the measurement of success being a new facility plan that positions noisy rooms away from rooms intended to be quiet. The second step is to apply noise suppression technologies with the intended outcome being the reduction of noise levels in patient rooms and wards. Quality Improvement: Action Plan The measurement of success will be the installation of noise suppression and dampening material in patients’ wards and rooms. The third step is to repair and replace noisy equipment with quieter equipment with the intended outcome being that all equipment used in the facility remain quiet. The measurement of success will be having quiet equipment that do not produce irritating noise at night in the facility. The final step is to solicit support from other facilities in close proximity to ensure that they suppress noise and do not interfere with the facility activities with the intended outcome being reduced noise pollution in the surrounding. The measurement of success will be absence of noise pollution from neighboring facilities. The success of the four steps will be determined based on how patients evaluate the night noise levels.
The second improvement entails applying more comprehensive discharge education and instructions. The first step is to revise the discharge education and instruction approaches to ensure that they are more comprehensive with the intention being to present a more comprehensive discharge education plan that addresses the patients’ home care needs. Quality Improvement: Action Plan The measurement of success will be the presentation of a comprehensive discharge education plan that addresses the patients’ home care needs. The second step is to educate medical personnel on how best to apply discharge education and instruction for the best outcomes with the intention being to have better-informed personnel who are able to anticipate and meet the patients’ discharge education needs. The measurement of success is to have better-informed discharge personnel who can anticipate and meet the patients’ education needs. The third step is to include family members and home-care givers as part of the audience with the intended outcome being better-informed home care providers who can supplement the patients’ knowledge to improve care outcomes. The measurement of success would be better informed home care providers who reduce the pressure that patients feel while at home. Quality Improvement: Action Plan The final step entails creating a telephone-based and internet-based information support system that complements discharge education by addressing the patients’ concerns while at home with the intended outcome being to create an information resource center available from home to allow the patients consult in case of any concerns while at home. The measurement of success would be the presence of an information resource center that patients can access using telephone and internet devices while at home. The success of the four steps will be determined based on the percentage of patients requiring hospitalization within 3 months of discharge owing to care mistakes made at home.
References
Cotton, D. (2016). The smart solution book: 68 tools for brainstorming, problem solving and decision making. London: Pearson Education Limited.
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