Select a local health care organization where you can conduct an interview with an employee who is involved in risk management processes. This organization can be your current employer or a different health care facility in your community. Acute care, urgent care, large multi?provider private medical clinics, assisted living facilities, and community/public health clinical facilities are all ideal options to complete the requirements of this assignment. Select an individual who can provide sufficient information regarding how their organization manages risk within its facility to answer the questions below.

Organizational Risk Management Interview

Mara Health Facility is one of the healthcare organizations based in my community. The facility treats a variety of diseases. The diseases include cancer, geriatrics, diabetes and endocrinology, cardiology and heart surgery, gynecology, gastroenterology and gastrointestinal diseases, nephrology, dental-related conditions, and neurology. The nature and capacity of this healthcare organization are at risk of experiencing challenges, legal actions, public image damage, and more.

Therefore, the institution should have a risk management process and policy to help mitigate and prevent some of the risks that may hinder its operations. This assignment aims to gain real-world insight into how risk management programs operate within healthcare organizations by interviewing a nurse manager, an employee involved in risk management processes.

1. What are the risk management strategies used in your organization’s risk control program? 

There many strategies for managing risks in an organization. However, nurse managers should select only the best strategies to apply in their setting. The first strategy is risk avoidance. Here, the risk management team can either withdraw, eliminate, or not become involved with the risk (van Winsen et al., 2016). The second strategy is risk reduction.

Here, the factors that can lead to the risk should be mitigated. The third strategy is retention. This strategy requires the organization to accept the risk and budget for it. The last strategy is risk transfer or sharing. Here, one can insure or outsource.

1. How does the facility’s educational risk management program address key professional, legal, and ethical issues, such as prevention of negligence, malpractice litigation, and vicarious liability?

The educational risk management program has addressed the key legal, professional, and ethical issues in the following ways. The risk management program has addressed legal issues by providing the caregivers with materials that enlighten the nurses on the regulations to follow to avoid legal problems.

The program has also addressed issues, such as vicarious liability, malpractice litigation, and negligence by defining the risks, their causes, and how they can be avoided or mitigated. In other words, the program has addressed the issues by improving the caregivers’ knowledge about the risks.

1. What are the policies the facility has implemented that address how to manage emergency triage in high‐risk areas of health care service delivery?

Organizations should establish policies that guide nurses and other healthcare professionals on managing emergency triage in high‐risk areas of health care service delivery. One of the policies regards narcotics use in triage care. The policy notes that narcotics should be administered only by advanced practice nurses or physicians.

Another policy is that anesthesia should be prescribed and administered by anesthetists. A policy regarding pregnancy is that proper diagnosis and assessment should be made before providing pregnant patients medications. Another policy is that caregivers are required to test the patients for any blood-borne disease before recommending any medication.

1. What are the challenges facing your organization in managing and controlling high-risk health care?

The risk management team can face various challenges when managing risks, especially in the high-risk healthcare sector. One of the challenges is the lack of resources to implement the risk mitigation strategy (Qian & Lin, 2016).

For instance, the infectious disease section may lack protective gear, such as personal protective equipment, masks, and gloves, to prevent the caregivers from contracting the diseases. Another challenge is that organizations may lack skilled personnel to be utilized in the implementation process. A facility may lack a specialized laboratory technician to conduct tests and interpret results.

1. What strategies can the facility utilize to monitor, evaluate, and maintain compliance within its risk management program? 

The evaluation strategy used to evaluate compliance with risk management policies is case analysis. Here, the manager is required to take statistics on the previous cases of risk and compare the

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