The congruence between the organization’s values and the organizational culture and leadership practices can be enhanced by increasing continuous education programs. The staff should increase their participation in education programs to enhance their knowledge and skills and exemplify excellence (Merlino, 2017). Increasing staff knowledge and skills is crucial in providing high-quality care as per the current clinical guidelines and can promote a culture of excellence in patient care. The LEAN Six Sigma approach can be applied to address the gap by identifying patient care processes that do not add value to patient care (Catalyst, 2018). The staff can continuously be trained on processes that improve patient outcomes and increase patient care efficiencies to reduce wastage of healthcare resources and time.
Leadership Approach or Strategy to Support a Culture of Excellence
Creating a culture of excellence necessitates strategic planning, transformational leadership, and effective change management. Ensuring clear and effective communication is a leadership approach that can support a culture of excellence in my MSN nurse leader role. Effective communication from the leader is critical to improving teamwork, safety, quality, and, ultimately, the patient experience (Merlino, 2017). By enhancing quality and safety in healthcare through clear and effective communication, an organization can create a culture of excellence based on trust that ensures patients and families are treated with compassion, dignity, and respect.
Conclusion
We have seen that an organization’s mission, vision, and values should reflect a culture of excellence. Besides, the mission and values should reflect in the organization’s culture and leadership. This topic contributes to my leadership growth since I have learned that a leader’s actions should be consistent with the organization’s mission and values. Besides, a leader should encourage the employees to conduct themselves as per the organization’s values.
References
Alegre, I., Berbegal-Mirabent, J., Guerrero, A., & Mas-Machuca, M. (2018). The real mission of the mission statement: A systematic review of the literature. Journal of Management and Organization, 24(4), 456-473. https://doi.org/10.1017/jmo.2017.82
Catalyst, N. E. J. M. (2018). What Is Lean Healthcare?. NEJM Catalyst.
Merlino, J. (2017). Communication: A critical healthcare competency. Patient Saf. Qual. HealthCare
Order this paper