Healthcare organizations experience increasing challenges in providing high-quality services at reasonable costs. One major challenge encountered by organizations includes a lack of information technology (IT) resources. IT resources are required to identify data sources and processes to employ in data generation, crucial in dashboard development (Karami et al., 2017). IT resources are a challenge because data is often stored in many incompatible source systems such as information, accounting, and human resource systems (Karami et al., 2017). Consequently, a health organization must resolve incompatibilities in the meaning and definition of data elements to facilitate consistent reporting.
Another challenge for health organizations is a lack of a suitable and well-organized IT infrastructure founded on performance measurement principles. A lack of a proper IT infrastructure makes it challenging for hospital managers to assess, track, and manage performance effectively since the performance dashboard displays crucial information about attaining strategic objectives (Randell et al., 2020). Consequently, hospital managers encounter challenges in recognizing problem areas requiring corrective interventions, evaluating the basis of poor performance, predicting trends, and establishing benchmarks.
The challenge in data sources can result in poor data quality due to huge amounts of irrelevant data and unreliability. As a result, a healthcare organization may not use the dashboards to the maximum level and produce unreliable results. Besides, the challenge on IT infrastructure can result in an organization designing inefficient dashboards, thus not meeting prescribed benchmarks (Randell et al., 2020). I assume that a healthcare organization must invest in healthcare technology to meet its prescribed benchmarks. The lack of a strong IT foundation is likely to result in inconsistent, time-consuming, incomparable, and static performance reports that do not transparently replicate the real picture of an organization’s performance.
Order this paper