Effective leadership is essential for the success of any organization. Competent leaders possess the skills to empower their teams, enhance productivity, and achieve organizational goals. They formulate and execute long-term plans, collaborate with others, identify challenges, set targets, and establish deadlines to ensure desired outcomes. Successful organizations thrive when their employees cooperate and work toward shared objectives. In a healthcare setting like a hospital, leadership plays a pivotal role in shaping the workplace culture. Effective management involves effective collaboration with the team, open communication in both success and failure situations (Monroe, 2019). It is imperative for leadership to foster a supportive atmosphere for healthcare workers to meet benchmarks and enhance nursing practice and care delivery standards.
The primary objective is to improve working conditions and cultivate a productive and collaborative work culture among nursing staff. Stress is a major concern for nursing professionals who often work extended, unscheduled shifts with inadequate support and minimal breaks. Without administrative support, nurses may struggle to overcome these challenges. While nurses advocate for healthier lifestyles and well-being, they often neglect their own health while on duty. Research shows that healthcare facilities promoting healthier lifestyles, productive work environments, and collaborative workspaces tend to have higher employee satisfaction, increased employee engagement, and improved patient care (Miles & Scott, 2019).
Case Study – Head Nurse Performance Evaluation
The psychiatry unit initially adopted a primary healthcare nursing model to ensure optimal patient experience and care quality. Collaboration and the development of interdisciplinary professional teams were required to achieve these goals. The healthcare facility, healthcare workers, and patients would all benefit from the head nurse’s support and promotion of collaboration and coordination among administration, supervisors, and executives. Regrettably, the nurse manager’s leadership style in the case study contradicts the facility’s established guidelines. Jackie, the Nurse Manager, leads patient care conferences but rarely attends these thrice-weekly sessions, designed to address complex cases and encourage cooperation to deliver effective patient-centered care.
In addition to her absence from these sessions, Jackie’s behavior is unprofessional, as she fails to communicate schedule changes to her team. This conduct hampers the quality of nursing practices and fails to acknowledge the team’s efforts, affecting their morale and productivity. Jackie’s habit of arriving late for work further impacts the quality of care delivery as staff members must wait to consult with her, causing delays in patient care. Additionally, she does not respond to emails from nursing professionals, and her attire at work is unprofessional, including revealing clothing, large hoop earrings, and high heels. Furthermore, her inappropriate interaction with a staff member named ‘Martin’ violates the American Nurses Association (ANA) regulations and professional conduct standards, which encompass evaluation, diagnosis, goal setting, strategy development, and care coordination (Monroe, 2019).
Jackie’s conduct appears to violate two specific elements of the ANA’s code of ethics: professional responsibilities and relationships with co-workers, as well as patient responsibility. According to the ANA, healthcare professionals must establish boundaries and maintain professional interactions with colleagues, superiors, and patients. They should build supportive and caring relationships with all co-workers and individuals, treating them fairly and respectfully. This includes making compromises that preserve their dignity and addressing and resolving conflicts.
Jackie’s actions in this scenario reflect a lack of leadership, professional conduct, commitment to her medical team, and empathy toward her staff (Monroe, 2019). The ANA defines professional boundaries as the acceptable, ethical, and social limits that practitioners acknowledge and respect, particularly challenging due to the interpersonal nature of caregiving. Healthcare professionals must ensure that these limits are established and upheld (Aghamohammadi et al., 2021).
Order this paper