To counter the challenges of miscommunication in emergency department, evidenced-based and teamwork oriented approach should be applied. To begin with, deploying standardized communication tools only and sole such as the Situation-Background-Assessment-Recommendation (SBAR) framework can facilitate clear and structured processing of verbal communication (Eberhardt, 2014). This set methodology makes sure that paramount patient data is given to all healthcare providers on time thus eliminating erroneous data and avoiding vital omissions.
Along with this, interdisciplinary training programs which are centered on the delivery of communication skills training can also help to empower healthcare professionals to handle the more complex communication scenarios more efficiently (Lance, 2021). Such trainings usually involve simulation-based exercises and role-playing activities that provide an opportunity for providers to face the actual communication problems they are likely to deal with thus equipping them with the skills needed to overcome these challenges.
Moreover, utilizing technology-based communication methods, such as secure messaging platforms and telecommunication tools, can be effective ways of keeping interdisciplinary teams connected promptly and sharply (Lagendijk & Stegwee, n.d.). Through the introduction of these tools in clinical workflow, healthcare institutions can therefore overcome the communication barriers posed by geographical barriers as well as shift changes. This will improve the information sharing and collaboration hence ensuring a smooth information exchange and collaboration.
Through introducing an evidence supported interdisciplinary approach that includes message format standards as well as specialized training programs and technology-oriented solutions, healthcare units can successfully combat miscommunication in the emergency departments resulting to improvement of patient safety and care quality.
Change Theory and Leadership Strategy
While solving miscommunication problem at the emergency department we will use theory of change and effective leadership methods as the steps. The involved change theory here generally is the Plan-Do-Study-Act (PDSA) circle, which is a structured framework that can be consequently improved in the long-term (Gaboury, et al. 2021). The health care teams can do the communication gap identification, deployment of measures, evaluation of the outcomes followed by strategy redefinitions which will improve their communication continuously.
Transformational leadership with it vision-oriented and empowerment ability is the main factor that makes interdisciplinarity collaboration possible and also is very important for the construction of a setting of free conversations (Pearson, 2020). Transformational leaders who inspire their teammates to welcome changes, facilitate multi-disciplinary teamwork, and have patient safety as top priority are the leaders who would lead healthcare to a revolutionary and bright future. By means of leading by example, offering support and resources and by creating a successful communication environment, these leaders will be at the front of making the necessary changes that will finally enable for the organizational communication to reach its full potential.
Collaboration Approaches for Improving Communication
Collaboration approaches to take the advantage of including communication to the healthcare providers is key fostering. For instance, interprofessional education (IPE), which results in a situation wherein professionals drawn from different disciplines learn to work with each other in a collaborative approach is one effective method (M. van Diggele et al., 2020). By establishing that kind of understanding and respect, IPE enables the effective exchange of information, as well as collaboration and ultimately better treatment outcomes for the public.
One of the useful approaches to enhance teamwork is the application of TeamSTEPPS, a system to manage work teams and improve performance of all healthcare providers (Hall-Lord et al., 2021). Through TeamsSTEPS, the staff of the emergency department could learn to enhance the interactions and leadership, together with the awareness of the situation, which will finally create a culture of safety and effectiveness-promoting environment in this area.
Accepting these collaboration approaches healthcare teams can create an environment of collaboration, improve communication skills, and as a result of all that they can provide better patient care in the fast changeable emergency department.
Conclusion
In conclusion, the proper management of miscommunication difficulties in the emergency department is definitely a must for the purpose of seeing to the patients’ safety and quality of care. Such
Order this paper