My work environment assessment yielded 50%, which indicates a barely healthy work environment. I was not surprised by this result because of the turnout rate I experience at my facility. It is very difficult to retain employees because there is a constant shortage of nurses and nurse aids. The employees at my job lack trust in the administration. As rightly stated by Saleem et al (2022) “Incivility in the workplace is harmful to the performance of employees, and that trust in supervisors’ can help employees to perform well. The trust in the supervisor significantly mediates the incivility-performance relationship”
As a supervisor, I have witnessed a lot of disrespect at my job site from the staff and even from my colleagues. Recently, one of my colleagues was so mad with me just because I was granted annual leave for a month, even though it is my right. She was so mad to the point that she refused to come to work on Christmas day to relieve me from work, even after explaining to her that I really wanted to spend time with my children at least half the day on Christmas.
This situation was addressed by my supervisor after I called her multiple times to see if she can find anyone to come in to relieve me from work. She finally called back and asked me to ask another nurse to supervise the building while I go home. One issue I have with my Nurse Administrator is that she doesn’t respond promptly to calls or emails, especially during non-working hours. Sometimes, it is so exhaustive trying to reach your supervisor to assist in taking an emergency decision and they are not there when you need them, it’s so frustrating.
People talk about each other at my workplace to the point of writing up each other for every little thing. Won & Choi (2022), nurses’ experience of workplace incivility can increase their emotional exhaustion and decrease job satisfaction.
Saleem, F., Malik, M. I., Asif, I., & Qasim, A. (2022). Workplace Incivility and Employee Performance: Does Trust in Supervisors Matter? (A Dual Theory Perspective). Behavioral sciences (Basel, Switzerland), 12(12), 513. https://doi.org/10.3390/bs12120513Links to an external site.
Won So Young, & Choi Heejung. (2022). Structural Equation Modeling of Nurses’ Experience of Workplace Incivility. Journal of Korean Academy of Nursing Administration, 28(4), 342–351. https://doi.org/10.11111/jkana.2022.28.4.342
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