Successful change within an organization happens when there is a clear vision from transparent leaders, inclusive decision making, clear and effective communication, employee support, and a positive culture. There are multiple elements an organization can consider to ensure that change is embedded in the culture. Kotter and Cohen (2002) encourage utilizing the new employee orientation process to share the vision and dedication the organization has for recruits, making sure there is continuity of behavior as well as reslts to help cultures grow consistently, and sharing stories again and again about what the organization does and why it succeeds.
A successful process implemented in my healthcare organization is the daily huddles. These team huddles are attended by all leaders Monday through Friday to share what is going well, what gaps in care are identified, resources needed, and upcoming changes or initiatives to be shared with each team leader. Set aside each morning at 9 a.m., this time provides space to share best practices, concerns, and solutions with all team members caring about change. Huddles are also occurring on units prior to the start of each shift. These are called safety huddles to ensure that the team is aware of any unit concerns at the beginning of each shift with a consistent message.
Healthcare today consistently changes due to advancing technology and staffing barriers. Continuous change can create challenges, frustration, and burnout for front line staff caring for patients. Solutions that organizations could offer to support staff to help reduce burnout include the following evidence-based recommendations by Gabriel and Aguinis (2022) are listed below:
References:
Gabriel, K. P., & Aguinis, H. (2002). How to prevent and combat employee burnout and create healthier workplaces during crisis and beyond. Business Horizons, 65(2), 183-192. https://doi-org.lopes.idm.oclc.org/10.1016/j.bushor.2021.02.037
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