Impact of Information and Communication Technology Diabetes is not always a hereditary condition passed down, and many patients develop diabetes due to socioeconomics and their environment. For example, people in California suffering from diabetes were found in low-income neighborhoods ten times more likely to lose a limb than diabetic patients in wealthier ZIP Codes (Brown, 2014). Many people with diabetes obtain the disease due to poverty for several reasons: lack of access to proper healthcare, education, and resources. As a healthcare provider knowing the level of literacy and education the patient has received, a provider needs to know how to educate the patient properly. In addition, utilizing technology like telehealth and advanced glucose monitoring through smart devices allows providers to treat patients who do not have the resources to visit the hospital or clinics and monitor glucose levels more closely. L.A. Care Health Plan and Diabetes Care Partners, located in California, are utilizing telehealth classes to improve self-management; research has shown that patients who are engaged in diabetes self-management education programs will decrease their A1c level on an average of 0.74 percent, which has an equivalent impact to taking some medications (Manos, 2019). Discovering Diabetes telehealth programs will aid patients in applying skills they have learned during the sessions to guide them in managing their diabetes (2019). Providing patients with telehealth as a service expands the quality of care providers can produce, and expanding
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