Productivity Benchmark
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Productivity Benchmark
Systematic criterion was used based on the facility’s policy and was used for employee review by accessing if the data corresponds to the patient’s records. Electronic records provided a chance to compare the patient details and improve the quality and efficiency of care across different patients. The main goals were to compare tee performance in different areas to help radiology technicians, respiratory therapists, and medical assistants improve on how they undertook their tasks while at the facility. The electronic records collected could be used appropriately by incorporating them in the facility after the benchmark was conducted. This could result in many benefits, such as improving the patient experience (Scott et al., 2018). Patients like being associated with facilities that value their health. Thus, after the benchmark, enough techniques on bettering the patient experience would be collected hence boosting a key area of interest among patients (McKinley et al., 2021)
. Also, the benchmark was done to ensure that quality and efficiency are achieved as quality healthcare is the priority. This was also done to improve the hospital’s policies, processes, and procedures. After benchmarking, a facility aims for vital insights on how to face some situations and cope with different happenings, thus improving the overall performance. Benchmarking was not conducted to imitate but rather to improve since imitation hinders the main objective of being unique in offering quality services to the patients. The main idea was to pick the vital tops used in the short term and long term growth/advancement. The primary tool used during the benchmark was a computer-based system. This helped maintain details of patients and their records, live monitoring of the patients, and X-rays, which was vital for radiology technicians, respiratory therapists, and medical assistants (Chatburn et al., 2021).
References
Chatburn, R. L., Ford, R. M., & Kauffman, G. W. (2021). Determining the value-efficiency of respiratory care. Respiratory Care, 66(12), 1892-1897.
McKinley, K. W., Chamberlain, J. M., Doan, Q., & Berkowitz, D. (2021). Reducing Pediatric ED Length of Stay by Reducing Diagnostic Testing: A Discrete Event Simulation Model. Pediatric quality & safety, 6(2).
Scott, D. J., Labro, E., Penrose, C. T., Bolognesi, M. P., Wellman, S. S., & Mather III, R. C. (2018). The impact of electronic medical record implementation on labor cost and productivity at an outpatient orthopaedic clinic. JBJS, 100(18), 1549-1556.