Healthcare professionals can utilize technology to bridge the gap in communicating with their patients and their families to improve consumer health literacy. When attempting to communicate with individuals that come from different backgrounds and do not speak the same language, interpretation services are often required. Facilities can use technology to utilize certified medical interpreters. Interpretations services that include face-to-face, telephonic, or video remote. However, there may be several different nationalities that can reside in one location, but an interpreter may not be readily available. Healthcare professionals can implement companies that have remote services.
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