I do agree with you that the process of implementing new technologies in healthcare require incorporation of all stakeholders. Nurses and physicians require adequate training and guidance on how to effectively utilize the new technologies to meet the intended purpose of quality care and patient satisfaction (Stevens & Schaik, 2019). Health information technology implementations on a large scale, potentially transformative, are now being planned and carried out in a number of countries.The hope is that the significant financial, human, and organizational investments being made in electronic health records, electronic prescribing, whole-system telehealth care, and related technologies will streamline individual and organizational work processes, thereby improving care quality, safety, and efficiency (Alotaibi & Federico, 2017). However, these technologies may be frustrating for frontline clinicians and organizations because the systems do not fit their usual workflows, and the anticipated individual and organizational benefits take time to materialize.
It is critical to inform policy and practice development in order to support more successful technology integration in complex healthcare environments. This is especially timely in light of the US Health Information Technology for Economic and Clinical Health (HITECH) Act, which includes a $19 billion stimulus package to encourage the adoption of electronic health records and associated functionality (Harvey et al., 2018).
Alotaibi, Y., & Federico, F. (2017). The impact of health information technology on patient safety. Saudi Medical Journal, 38(12), 1173–1180. https://doi.org/10.15537/smj.2017.12.20631
Harvey, G., Llewellyn, S., Maniatopoulos, G., Boyd, A., & Procter, R. (2018). Facilitating the implementation of clinical technology in healthcare: what role does a national agency play? BMC Health Services Research, 18. https://doi.org/10.1186/s12913-018-3176-9
Stevens, M., & Schaik, J. (2019). Implementing new technologies for complex care: The role of embeddedness factors in team learning. Journal of Operations Management, 66(1-2), 112–134. https://doi.org/10.1002/joom.1034